FAQs

What is the Let's Talk Halton Hills community engagement platform?

The Let’s Talk Halton Hills community engagement platform ‘letstalkhaltonhills.ca’ is designed to make public engagement easier, more inclusive, and more representative of public opinion. The platform is hosted by a third-party provider and comes equipped with eight interactive online tools: a discussion forum, ideas boards, a mapping option, storytelling tool, question and answer tool, a guestbook, polls, and surveys.  


Why does the Town of Halton Hills use this online tool?

The Town of Halton Hills is committed to increasing opportunities for meaningful dialogue with residents and other stakeholders. Online technology offers an effective and user-friendly option for public engagement. Consistent with the Town’s Public Engagement Charter, the engagement platform provides another means for the community to learn about initiatives in addition to the Town’s website, e-newsletters and social media channels and more. 


How are Town decisions impacted by resident/stakeholder inputs?

Feedback from residents and stakeholders is considered by Town staff in developing recommendations for Town Council approval.


Are there rules of engagement for users of the platform?

Yes. Anyone participating through any of the Town’s channels (e.g., social media, engagement platform, etc.) and/or in person is expected to adhere to the Town’s various guidelines and policies including:

Public Engagement Charter

Social Media Guidelines

Public Conduct Policy

In addition, the engagement platform has a purpose built moderation system that balances the need to protect the integrity of the engagement program while giving community members a real opportunity to have their say about the issues that matter to them. Automatic filters prevent bad language and spam and third-party moderators read comments to keep conversations on track, safe, secure, and fair. Moderation is applicable to Forum, Places, Ideas and Guestbook tools. It also applies to Stories (if moderation is enabled) and Newsfeed tool (if comments are enabled.)


Should users be concerned about privacy, or the security of information shared online?

The online engagement platform is a secure site and adheres to the Town’s Privacy Policy and the Freedom of Information & Protection of Privacy provisions of the Municipal Government Act.

The third-party provider Bang the Table now part of Granicus, understands that data is among an organization’s most valuable assets, so the site’s top priority is to deliver a comprehensive, high-performance online solution that keeps clients’ data safe, engagement secure, and work protected.